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Recruit4staff is proud to represent their client, a leading manufacturing/engineering company, in its search for a service advisor to work at its leading facility in Dudley.
For the successful Service Advisor, our client is offering:
- Starting salary of up to £28,500 Per Annum
- Monday to Thursday 8.00 AM to 4.30 PM and Friday 8.00 AM to 1.30 PM - 37 hours per week (First week)
- Monday to Friday 8.00 AM to 4.30 PM - 40 hours per week (Second week)
- Permanent position
- Immediate interviews/starts available
- Ongoing training and future development
- 25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year
- Private Medical Scheme
- Death in Service Company pension plan
- Company sick pay
- Health Care Scheme
- Cycle to work Scheme
The Role - Service Advisor:
- Responding to customer enquiries for breakdowns/servicing
- Managing day-to-day tasks such as Scheduling, Service Calls, & Timesheets for the Engineers
- Scheduling/liaising with Service Engineers regarding all aspects of repairs & service calls
- Maintaining documents and files for maintenance contracts/service calls
- Scheduling/Liaising with Service Engineers regarding all aspects of Maintenance
- Raising contract quotes/agreements
- Providing a high standard of service to Customers in line with agreed requirements and expectations
What our client is looking for in a Service Advisor:
- Have demonstrable experience of providing excellent customer service, working in a fast-paced commercial environment - ESSENTIAL
- Industry experience is desirable but not essential
- SAP system knowledge would be preferable but is not essential.
- Possess good I.T. skills, including MS Office - ESSENTIAL
- Have excellent written and verbal communication skills.
- Be confident and comfortable interfacing with other departments and stakeholders.
- Be self-motivated, capable of working under pressure, and able to operate with minimal supervision.
- Be a good team player and flexible about tasks performed
Key skills or similar Job titles as the Service Advisor:
Service Advisor, Warranty controller, Administrator, Customer service officer, Office administrator, planner, logistics, call centre, telesales, service desk, Parts advisor. The Service Advisor position is Commutable from:
Dudley, Wolverhampton, Wombourne, Sedgley, Coseley, Oldbury, Kingswinford, Tipton, West Bromwich, Wednesbury, Bilston
For further information about this and other positions, please apply now
This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
