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Kingswinford
Debt collector
Collections Advisor

Collections Advisor

Reed

Posted 2 days ago, valid for 20 days

Kingswinford, West Midlands DY6 7LJ, England

Full Time

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Sonic Summary

Our client in Dudley is seeking a Customer Service representative for their collections team, with an immediate start available.
The role involves contacting customers to chase overdue payments, process invoices, and handle enquiries, while following company guidelines and targets.
Candidates should have previous experience in a call center, complaints department, helpdesk, or collections team, along with proficiency in Microsoft Packages.
This full-time position offers a hybrid work model, requiring office attendance two days a week and remote work for the remaining days, with hours from 8.30am to 5pm, Monday to Friday.
Salary details were not specified, but applicants should be prepared to demonstrate their ability to manage large workloads and sensitive information.

NEW OPPORTUNITY......CUSTOMER SERVICE...HYBRID WORKING....IMMEDIATE START.

Our client in Dudley is looking for someone to work in the collections team supporting with chasing overdue payments.

You will be speaking to customers on the telephone and via email to reduce outstanding debt, arrange payments and payment plans, process invoices and handle customer enquiries. Following up with all administrative tasks, scheduling calls, working to company guidelines and targets.

We are looking for someone who can handle large volume workloads, handle sensitive information, is confident on the telephone and has the ability to make an immediate impact supporting the team.

The role is full time, Monday to Friday 8.30am to 5pm, based in the office 2 days per week and working from home the other days.

You must have previous experience in a call centre, complaints department, helpdesk or collections team and have a good working knowledge of Microsoft Packages.

Company benefits included.

Please apply now to be considered.

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