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- Annual Salary: £30k - £35k
- Location: Dudley
- Job Type: Full-time
We are excited to partner with a leading national manufacturing company to recruit an experienced Export Coordinator. This role offers significant progression potential and involves managing the export processes for the business, ensuring efficient, cost-effective, and compliant shipping solutions.
Day-to-day of the role:- Coordinate and track shipments for both imports and exports, ensuring timely and secure delivery.
- Arrange domestic transport solutions and communicate with suppliers, clients, and service providers to manage logistics and resolve issues effectively.
- Ensure compliance with local and international laws, VAT requirements, and customs regulations.
- Manage and verify mandatory shipping documentation, including customs declarations, Certificates of Origin, Bills of Lading, Commercial Invoices, and Packing Lists.
- Negotiate freight rates and supplier services to achieve cost-effective and time-sensitive solutions.
- Identify and implement the most efficient shipping methods while ensuring compliance with time-critical requirements.
- Maintain accurate records of shipments, tariffs, and duties.
- Handle logistic escalations, raise claims, and follow up actions in accordance with the claims process.
- Provide shipment tracking and proof-of-delivery (POD) requests.
- Assist with the processing of spare parts, customer issue resolution, and support logistics improvements.
- Collaborate with internal departments to ensure transparency and seamless operations.
- Support colleagues within the Operations Department as needed.
- Proven experience in a logistics, shipping, or supply chain coordination role, including import/export knowledge.
- Strong organisational and multitasking abilities with the ability to manage a busy workload.
- Excellent communication and customer service skills.
- A clear understanding of industry processes and the ability to handle common obstructions with effective solutions.
- Good geographical awareness and experience in managing international shipments.
- Experience in implementing new processes and procedures to improve efficiency.
- Strong planning skills with the ability to work at pace under pressure while effectively prioritising tasks.
- Analytical mindset, with the ability to interpret and present data effectively.
- Solution-focused attitude with the ability to engage and collaborate with stakeholders.
- Positive, resilient, and adaptable mindset, with a willingness to embrace change.
- A proactive approach to problem-solving and a commitment to delivering outstanding service.
- Competitive salary with progression potential.
- Dynamic and supportive work environment.
- Opportunities for professional development and growth.
To apply for the Export Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
