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Customer Service/Claims Handler
Brierley Hill
£22,600 per annum9am - 5pm Monday - Friday Temp-PermWe are currently recruiting for one of our well-established and fast growing clients in the Oldbury area. The ideal candidate will be friendly, personable and professional and have a Customer Service background (experience in insurance or claims isn't essential) About you:- You have a 'can do' attitude, flexible approach, passion for doing a good job, you’re performance-driven and a team player - Good organisational and prioritization skills - Be confident using computers and software systems such as Microsoft. - Excellent communication skills, both written and verbal.
The details:
As a Claims Handler you’ll take ownership of their case and support them following a insurance claim; through investigating, negotiating and settling their claims while providing the high standard of customer service.
You’ll need to:
- Stay calm and patient when dealing with challenging and emotional situations;
- Be proactive and able to guide the customer through their claim;
- Be eager to develop your knowledge in order to make the best decision for the customer;
- Be a team-player and collaborate with other teams, departments and suppliers
What happens after you apply for this role?
Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a Consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.
