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**Exciting Opportunity: Technical Support Engineer - Elevate Your Career in the Water Industry**
Are you ready to take your career to new heights? This company, a leader in providing high-quality gunmetal and plastic fittings for the water industry, is looking for a passionate and innovative Technical Support Engineer to join their dynamic team. With a focus on creativity, collaboration, and continuous improvement, this role offers the chance to work on ground-breaking projects and make a significant impact in the industry. Located in the heart of innovation, this opportunity is not just a job; it's a chance to grow, learn, and lead in your field.
**What You Will Do:**
- Lead quality assurance processes, including ISIR and 8D, to ensure the highest standards of product performance.
- Conduct rigorous testing and validation, including pressure, torque, and robustness, to meet and exceed industry standards.
- Provide expert technical support to customers, resolving inquiries and issues with efficiency and professionalism.
- Investigate product failures, generating detailed reports to drive improvements.
- Manage and maintain CAD data and engineering drawings, ensuring accuracy and reliability.
- Collaborate with the manufacturing team to optimize product designs for manufacturability and ease of assembly.
**What You Will Bring:**
- HNC qualification or higher in Mechanical Engineering or a related field.
- Over 5 years of experience in mechanical engineering and manufacturing environments.
- Proficiency in 3D CAD software and a deep understanding of design for manufacture and assembly principles.
- Excellent problem-solving skills, with a focus on innovation and continuous improvement.
- Strong communication skills, capable of working effectively both in teams and independently.
**Company Contribution & Industry Information:**
This role is pivotal in supporting the company's mission to provide the water industry with innovative solutions. As a Technical Support Engineer, your contributions will directly impact the continuous improvement of products and processes, ensuring they meet the highest standards of quality and performance. This company values creativity, collaboration, and continuous improvement, offering a supportive and innovative environment where your career can flourish.
**The benefits**
- A family business with family values that looks after our employees
- Salary – highly competitive salary, plus annual company bonus
- Holidays – 33 days rising to 38 with year's service
- Free parking
- Monday and Friday working a 39 per week
- Health services benefits and life insurance policy, plus 4% contributory pension
**Location:**
This exciting opportunity is based at the company's state-of-the-art facility, located in Dudley.Â
**Take the Next Step:**
If you're a motivated Technical Support Engineer ready to take on new challenges and make a real difference in the water industry, we want to hear from you. This is your chance to join a company that values your expertise and offers the opportunity for career growth in a collaborative and innovative environment. Apply now to embark on a rewarding career journey!
**Don't miss out on this incredible opportunity. Apply today and let's shape the future of the water industry together!**
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
