- Handle incoming telesales and website enquiries
- Raise and follow up on quotations
- Conduct sales calls to generate new business
- Book appointments and update internal calendar
- Maintain and update customer and supplier records in the CRM
- Maintain and grow the email database for targeted marketing campaigns
- Process and issue invoices for completed sales orders
- Excellent telephone manner for both client and supplier communication
- Proficient in Microsoft Outlook 365 and other standard office software
- Familiarity with CRM systems is advantageous
- Basic understanding of UK geography to plan inspection and training routes efficiently