- Tenant Interaction:
- Answer queries from prospective tenants and discuss the application process.
- Professionally resolve tenant complaints.
- Assist with planning and logistics for tenant communications regarding inspections, gas certificates and EPC's
- Maintain tenant, contractor, and property files, including leases, insurance certificates, and invoices.
- Coordinate with contractors for repairs and maintenance.
- Ensure terms of lease agreements are met.
- Organize property-related documentation.
- Assist with property-related paperwork and record-keeping.
- Maintain positive relations with tenants and promptly address service requests.
- Proven working experience as a personal/executive assistant or property manager, preferably for 2+ years.
- Outstanding organizational and time management skills.
- Knowledge of Sage 50 is beneficial
- Experience in property management or a related field preferred