Customer Service Advisor

Join Our Team: Customer Service AdvisorLocation: Kirkcaldy OfficeType: Full-time

Are you ready to shine in a fast-paced, dynamic environment where no two days are the same? We are on the hunt for a Customer Service Advisor to join our dedicated team in Kirkcaldy.

What You’ll Do:

• Handle incoming calls, respond to customer queries, and manage online sales with care and efficiency.
• Work proactively and reactively, ensuring every inbound opportunity is maximised.
• Ensure the smooth processing of orders, leaving customers delighted with their experience.

What We’re Looking For:

• Excellent organisational skills - you’ll keep things running like clockwork.
• A super-efficient multitasker who thrives on getting things done.
• A proactive attitude - spotting opportunities and acting on them.
• The ability to thrive under pressure in a fast-paced environment.
• Someone who takes pride in delivering seamless customer service.

What’s in It for You?

We believe great work deserves great rewards. Here’s what you’ll enjoy as part of our team:

• Competitive Salary: £28,000 - £33,000 (DOE).
• Generous Holiday Allowance: 30 days annually, including bank holidays.
• Private Medical Care & Life Insurance: Your health and peace of mind matter to us.
• Work Perks: Free fruit and drinks to keep you refreshed and energised.
• Convenience: Free onsite parking for a hassle-free commute.
• Performance Bonuses: Boost your earnings with bonuses tied to influenced sales.

Join us, and be part of a team where your efforts are recognized and rewarded!