Administrator

We are delighted to be working with our client, who are well established in the Distribution industry. They are looking for am Administrator to support the customer service and internal sales teams with order processing, warranty requests, customer enquiries and other administrative tasks.

Reporting into the Internal Sales Manager your key duties will include:

• Responsible for handling incoming sales enquiries from other team members. Processing to a high level of accuracy.
• Submitting warranty requests.
• Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to F2F and internal sales team members.
• Manage customer account queries.
• Processing sales orders quickly and accurately, working in line with company procedures.
• Keeping the data on the CRM accurate, updating number of machines and customer categories.
• Assisting both the internal and F2F teams with admin tasks such as updating custom pricing records and processing F2F marketing requests.
• Being responsible for processing consignment stock orders and transfer requests.
• Managing all sample product requests.
• Post daily activity & financial targets into company communication forums.
• Accurately log cases to record sales order issues.

To be suitable for this fast-paced and challenging role you will have the following key skills and experience:

• Dynamic, motivated with a positive attitude
• Proven Sales or customer service-related experience
• Track record of over-achieving targets
• Ability to upsell and cross sell relevant items to increase margin
• Strong IT skills, Microsoft Office etc
• Building effective working relationships with internal and external customers
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to influence
• Strong attention to detail
• Skilled in negotiation

This is a fantastic career opportunity for someone who is looking to develop their career in an office environment! School leavers with the right attitude will be considered!

The package on offer will include a competitive salary (Depending on experience), company benefits and extensive training, support and development.

Please send your CV and application for consideration ASAP!

INDPERM