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Outbound Sales Advisor

NMS Recruit Limited
Posted 9 hours ago, valid for 11 days
Location

Knutsford, Cheshire WA16 8XZ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Outbound Sales Advisor position offers a basic salary of £28,000 plus commission and is located in Knutsford, Cheshire.
  • Candidates will work in a hybrid model, with the option to work from home after training, provided performance is satisfactory.
  • The role involves selling cremation funeral plans over the phone, focusing on warm leads with no cold calling involved.
  • A minimum of 1 year of outbound telephone sales experience is preferred, along with a proven track record in a target-driven environment.
  • Benefits include 30 days of holiday, a Bupa cash back plan, and a pension scheme, among others.
Outbound Sales Advisor Package:?£28k basic salary plus commission Location:Knutsford, CheshireHybrid Working:Once fully trained and signed off, the Outbound Sales Advisor will have the flexibility to work from the office for at least 2 days per week, with the option to work from home for the remaining days, providing their performance remains satisfactory. Alternatively, if the Sales Executive prefer to work predominantly from the Knutsford office, that arrangement is also completely acceptable.Company:A specialised company in Direct Cremation funeral plans and services is seeking to expand its Outbound Sales team to support future growth. Since 2015, the company has experienced rapid growth and is now looking to recruit numerous Outbound Sales Advisors for the new office based in Knutsford.Our client is one of the UK's leading independent providers of direct cremations, they have extensive experience in funeral service and over 7 years' experience with direct cremations. Responsibilities:The Outbound Sales Advisor is responsible for selling cremation funeral plans directly to individual consumers over the phone. The main responsibilities of the role:• To make outbound calls to prospective customers who have enquired through various marketing channels about direct cremation plans, with the objective of answering any queries regarding plans and optimising sales conversion rates. • Calls to be made in line with the Company's process and FCA regulations. • To act as a Brand Ambassador for the Company, ensuring that all activity undertaken presents the company in a positive way and delivers an exemplary level of customer service. • All warms leads are provided, NO COLD CALLING. Required Experience: • Minimum of 1 year of outbound telephone sales experience preferred.• Proven success in a target-driven environment.• Experience interacting with potentially vulnerable customers.• Demonstrated excellence in delivering customer service.• Ability to work in line with detailed procedures.• Skilled in problem-solving and identifying process improvements.• B2C experience ideal but not essential Personal Attributes: • Excellent interpersonal communication including active listening skills. • Able to demonstrate empathy, sensitivity, kindness, and patience. • Highly comfortable working in a fast-paced, targeted environment. • Resilient with a real desire for success and helping others. • Can-do attitude, self-motivated. • High level of attention to detail and accuracy Hours:09:00 - 17:00 Monday to Friday three weeks out of four with one in four weeks working a late shift (12:00-20:00). You will also participate on the pre-need weekend rota, which will include working a Saturday (09:00 - 17:00) one week in every three weeks in return for a day of in-lieu, the following week. Benefits: • 30 days holiday • Bupa cash back plan • Pension with the option of a SMART pension • Death in service benefit • Employee Assistance service, including access to a 24/7 online GP Candidates with a background in sales within a Business-to-Consumer (B2C) environment are highly encouraged to apply. We are particularly interested in applicants from industries such as Motor Trade, Insurance, Real Estate, Estate Agency, Telecommunications, Financial Services, and Healthcare Services.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.