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Opportunity:
Our client is a growing not for-profit organisation providing new build affordable homes for shared ownership, rental and rent to buy properties.
They have a vacancy for someone who can take responsibility for overseeing all aspects of the asset management function, ensuring that all compliance and repair work adheres to theor performance requirements and to all relevant legal and safety requirements in terms of building safety.
Key Responsibilities:
Building Safety Management:
- Monitoring and enforcing compliance of all relevant building regulations including but not limited to electrical, fire, gas, and water safety.
- Where necessary, undertaking inspections of properties to identify any potential compliance issues, particularly following any customer complaint.
- In partnership with Touchstone, manage any statutory compliance schedules to enable completion of checks within legal parameters.
- Reviewing and updating any compliance policies and procedures as required, with support from the Head of Housing and Property Manager
- Managing the Touchstone relationship and contract for all asset management issues, including the timely sharing of information
Repair & Void Management:
- Liaise with developers to ensure any ongoing defects or snags are resolved in a timely manner
- Source and manage local subcontractors to undertake works not covered under the touchstone contract
- Ensure any void properties are correctly registered for both council tax and utilities in a timely manner
- Monitor repair & void completion time and costs in line with our repair promise and home standard to customers.
- Manage budgets and any cost control measures identified, including oversight and challenge of supplier invoices and related queries
- Investigate any customer complaints relating to the repair service received, including meeting the customer at their home, if deemed necessary
Data Management:
- Generate regular reports on compliance status, repair activity and key performance indicators.
- Analyse any trends and areas for potential improvement in asset management practice
- Have a constant eye on developing, reviewing, and improving systems, processes and procedures
- Present findings to the Senior Leadership team and potential solutions
- Ensure the smooth onboarding of new properties
Required Skills and Qualifications:
- An individual who has proven experience in property management, ideally within a regulated environment.
- Comprehensive understanding of building safety and compliance management
- Excellent communication skills
- Ability to be proactive, using initiative, paying attention to detail and excellent organisation skills
- Ability in Microsoft packages and reporting skills
