1st Line Service Desk Analyst

Role: 1st Line Service Desk Analyst
Location: Lancaster
Salary: 23,000 - 26,000
Benefits: Certifications & Pension

Overview:
I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Analyst. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently.

Requirements:
* Previous experience in a customer service or technical support role is preferred but not essential.
* Basic knowledge of Microsoft Windows operating systems and Office 365.
* Strong problem-solving skills and attention to detail.
* Excellent communication and interpersonal skills.
* Ability to work effectively under pressure and prioritise tasks.
* Enthusiasm for learning and developing new skills in the IT field.

Benefits:
* Competitive salary ranging from 23,000 to 26,000 per annum.
* Opportunities for career progression and professional development.
* Pension scheme.
* Health and wellness benefits.
* Friendly and supportive work environment.

If you're ready to embark on an exciting career in IT and join a dynamic team in Lancaster, we want to hear from you! Apply now with your CV!