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A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team nationwide.
- This will be an exciting time for any experienced Property or Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
- You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
- Providing a first class customer service you will strive to continuously improve and build a market leading reputation within the Industry.
Key responsibilities:
- Manage your own caseload of subsidence claims
- Carry out desk-top handling using digital solutions
- Work closely with Surveyors arranging instructions
- Liaise with all relevant parties ensuring the smooth management of the claims process
- Provide a high standard of customer service
- Utilise your exceptional technical expertise demonstrating your subsidence knowledge
- Work to client SLA’s and KPI’s
About you:
- Excellent Buildings/Subsidence claims handling experience
- Insurance Principles knowledge
- Exceptional communication skills and experience, verbal and written
- The ability to work within a pressured and busy environment working to strict deadlines and timescales
- Excellent IT/Systems experience with a high level of competency
- Industry qualifications CertCILA/Cert CII, working towards or the desire to complete
Salary & Benefits:
- Competitive annual salary
- Contributory pension
- Bonus
- Flexi benefits
- Birthday holiday
- 35 hours per week Monday - Friday
- Home working (flexible)
