Paula Rosa Manhattan is an established, trustworthy brand manufacturing in Sussex. We supply and install fitted kitchen furniture for national house builders, high-rise developers, and social/affordable housing providers, as well as direct to the public. Paula Rosa Manhattan has created an environment where people have the confidence and freedom to work at their best.

Purpose of the Credit Controller role:

To drive the lowest possible Debtor days by ensuring customers pay on time and in full. Bring all customer accounts up to date with no overdue balances left on the ledger.

Key Accountabilities:

Monitoring accounts receivable.
Allocating and reconciling all cash receipts in Sage and on Application System.
Generating and providing monthly statements to all clients as per their specific requests.
Resolving clients queries promptly to ensure payment is made on time.
Scheduling meetings with customers, when appropriate to resolve any accounting issues and finalise accounts.
Actively identifying when Final Accounts can be prepared,
Raising manual invoices and credit notes as required to correct issues and debtor balances,
Keeping good relations with customers as internal teams on the daily basis (via email or over the phone).
Providing feedback and update to the Credit Manager regularly
Maintaining accurate records of all credit control activities.
Changing, creating, improving, and implementing new procedures when needed.
Supporting improvements within the team.
Supporting the Credit Control Manager in other ad-hoc projects, covering other aspects of the finance department as required.

Requirements for the role:

Numerate
Customer-focused - proven track record of dealing with a variety of customers.
Attention to detail - previous experience handling detailed information.
Investigative/problem-solving skills
Intermediate Excel skills
Finance background (Ideally within Construction industry)

N.B. We operate a hybrid work pattern, whereby you can work from home for up to two days per week.