- Maintain the sales ledger and customer credit accounts to ensure timely payment against agreed credit terms
- Assign credit terms to new customer accounts, ensuring limits are in line with current credit policy
- Maintain effective customer relationships to ensure prompt payment and reduce late-payment/ bad-debts
- Manage the customer 'stop-list' and liaise with Sales teams/ customer contacts to promote sales but minimise risk
- Post cash and oversee banking of cash receipts
- Process credit-card payments over the telephone on-line, and all account administration, within data-protection regulations
- Manage customer correspondence relating to invoicing, statements and 'requests for payment'
- Provide credit control support/ administration for European sister-companies
- Additional telephone and administrative support within the Finance team considered commensurate to the role
- Experienced in Excel and Microsoft Office packages
- Team player – work closely with colleagues within department and across other functions
- Able to work in a fast-paced environment
- Ability to take responsibility for own workload, meet deadlines and self-manage
- Self-motivated with excellent attention to detail
- Ability to work to tight deadlines
- Friendly and adaptable