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Finance Administrator - Housing Team (Local Authority)
Location: Lancing, BN15 8TA
Start date: ASAP
Contract length: 3+ months (with the possibility of extension)
Working hours: Monday to Friday, 09:00 - 17:30 (37 hours per week)
Pay rate: 13.90 per hour
We are currently seeking a proactive and detail-oriented Finance Administrator to join a Local Authority Housing Team in Lancing on a 3+ month contract. This is a fantastic opportunity to support the smooth operation of rent administration and help deliver a high standard of service to housing tenants. If you have a strong administrative background, excellent numeracy skills, and thrive in a busy, fast-paced environment, we want to hear from you!
Key Responsibilities:
- Oversee the Direct Debit process, ensuring accurate calculation of payments and adjustments for any rent account changes.
- Process rent refunds by calculating the amounts due, providing claim information to tenants, and handling refund requests in a timely manner.
- Maintain accurate records and support effective reporting, ensuring all tenant information is up to date.
- Respond to tenant inquiries regarding rent payments, direct debits, and refunds, offering clear and helpful information.
What We're Looking For:
- High level of competency with Microsoft Office (Word, Excel, Outlook) and experience managing data.
- Comfort with financial calculations and attention to detail in managing rent and payment records.
- Capable of managing multiple tasks, prioritising effectively, and meeting deadlines in a busy environment.
- A solid background in administrative roles, ideally with exposure to financial or housing administration.
- The ability to handle tenant queries professionally and efficiently.
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