Team Coordinator

Operating at Deputy Management level, this job description reflects approximately 70% of your role and day to day task. You will be required to other tasks within the remit of your role.

Hourly Rate £14.75

+ £150 weekend on call retainer

Contracted Hours 28 37 hpw

Role operations split:70 % direct hands-on Support 30% Hands off support

You First is a forward thinking, innovative and market leading Social Enterprise, formed as a Community Interest Company (CIC), that enables autistic people, people with learning disabilities and/or mental health illness to build and grow their lives in a way that is both meaningful and purposeful for them.

Responsibilities

As a Team Coordinator you will: 30% Hands Off (to include, but exclusive of)

• Deliver One-to-Ones for Support workers.
• Complete Return to Work interviews for Support Workers
• Chair some Micro-Team Meetings where required.
• Carry out observations of social care practice, including medication assessments.
• Take a lead role in Quality Assurance audits and other management reporting duties where required.
• Contribute to the writing on care plans, including assessment and risk management plans.
• Support On Call once a month by being available to cover last minute Support Worker absence for which you will be paid £150 retainer plus your hourly rate for any support delivered. (On call start at 5pm on a Fri to 9am the following Mon)
• Support roster writing and making amendments to roster where required.
• Work 70% of your time providing direct support with 30% being management duties.
• Be open to direction from your Locality Manager.
• Build and maintain professional working relationship with your teams and colleagues.

Essential requirements include:

• Hole a Full driving licence. Have access to a reliable car with business insurance.
• Have the ability/be willing to travel across Somerset and bordering counties.
• Hold at least two years experience of working with autistic people and people with a learning disability or complex needs.
• Hold a Level 3 in Health and Social Care or be committed to achieving this.
• Ability to deal with challenging situations in a calm and effective manner, managing risk.
• Creative and innovative approach to solution finding.
• The ability to communicate effectively with internal and external stakeholders.
• The ability to lone work, on own initiative without direct supervision.
• Always maintain a professional manner.
• Maintain confidentiality.
• Always be mindful of empowerment, enablement, dignity, and respect.
• The ability to keep calm in emergency situations.
• Flexible manner with a commitment to team work.
• Embraces diversity and shows commitment to equality of opportunity
• Prioritises health and wellbeing of the people we support

Duties Include:

• Deliver services based on the expressed wishes, cultural needs and support plans of those who use our services.
• Assist and encourage people to make choices and life decisions in line with the Mental capacity Act.
• Facilitate the accessing of local social and community facilities.
• Assist and encourage people to engage in everyday home, social, leisure and work activities based on their personal choices.
• Support people to manage their own homes, including supporting people to manage their own tenancies and providing safe support and guidance where necessary.
• Provide direct personal care and support in line with the individuals support plan which may include toileting and bathing if required.
• To work as a positive, constructive and enthusiastic team member.
• Support those who use our services to take prescribed medication as directed by appropriately qualified and trained health professionals
• Contribute toward the personal development of those who use our services through promoting, enabling and developing communication. Provide stimulation through the planning and delivery of programmed activities.
• Follow confidential processes for the appropriate collecting, handling and storage of information. Maintain any records pertaining to those who use our services. Effectively communicate information to those who have a need for such information. Contribute toward statistical returns and secure financial record keeping, including the personal finances of each person served.
• Contribute toward You Firsts Life Design assessment process and the development of Person-Centred Support Plans in conjunction with team colleagues, the person we support, their family and other key professionals.
• Assist and advise those who use our services with basic personal finance management and local shopping activities as directed and when required.
• To support team colleagues and respond to the immediate health and well-being needs of those who use our services by ensuring timely support and professional assistance is obtained from team colleagues and others, when required.
• Day to day contact with a range of health and social care professionals and other agencies. To pass and receive information relating to those who use our services. To plan and contribute toward and attend meetings as a member of the care support team.
• To take responsibility and joint ownership for own personal and professional development. To access training as and when required and to contribute toward effective and innovative care.
• Act as a role model and mentor to new staff. Undertakes wake in nights and sleep-in as and when required under the direction of the management team.

You First offers:

• The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
• An attractive salary of £14.75 per hour
• A generous annual leave package of 7 weeks per year, inclusive of bank holidays
• Employee self-management
• A supportive and inclusive working environment
• An Employee Assistance Programme
• A comprehensive and encompassing induction
• Regular one-to-ones with the Business Operations Manager
• An occupational pension
• A commitment to your personal and professional development including access to further training and qualifications