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Customer Service Agent

CCA Recruitment Group
Posted 8 hours ago, valid for a month
Location

Larbert, Falkirk FK5 4RB, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service & Retentions Advisor position is based in Larbert, Falkirk, offering a full-time, permanent role with hours from 8am to 9pm, Monday to Sunday.
  • The salary for this role is a base of £23,878, with an on-target earnings (OTE) potential of £26,500 based on performance.
  • Ideal candidates should possess strong interpersonal skills, a natural sales ability, and a problem-solving mindset.
  • The company promotes from within, providing opportunities for career growth and a supportive team environment.
  • Applicants are encouraged to apply if they are ready to make a positive impact in a customer-focused role.

Customer Service & Retentions Advisor

Be the Voice Our Customers Can’t Get Enough Of!

Location: Larbert, Falkirk

Full-Time | Permanent | Onsite| Monday to Sunday 8am - 9pm

Why You’ll Love This Role:

  • Great Pay: Earn a £23,878 base salary + OTE £26,500 - the more you sell, the more you earn!
  • Incredible Perks: Exclusive discounts on amazing products.
  • Career Growth: We promote from within - your next big opportunity is waiting!
  • A Supportive Team: Work with fun, friendly colleagues who’ve got your back.
  • Well-being First: We care about your work-life balance and happiness.

What You’ll Be Doing:

  • Engaging Conversations: Build real connections with customers - like chatting with an old friend!
  • Sales with a Smile: Introduce customers to fantastic products they didn’t know they needed.
  • Retention Rockstar: Keep customers loyal and excited to stay with us.

What Makes You Perfect for This Role?

  • A personality that lights up a room - you make people feel welcome instantly.
  • A natural salesperson - you know how to turn "maybe" into "yes!"
  • A problem-solver - challenges? You see them as opportunities!
  • A confident, friendly voice - customers love talking to you.

Ready to make a real impact? Apply now and join a team where you truly belong!

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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