Exciting Opportunity: Become a Customer Service & Sales Advisor in Falkirk!
Are you someone who thrives in a fast-paced environment and loves making a real impact? Do you have a natural flair for connecting with people and providing exceptional service? If so, we want YOU to join our dynamic team!
What You'll Be Doing:
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Be the First Impressions: As the friendly voice our customers hear first, you'll handle calls, emails, and chats with professionalism and warmth.
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Provide Solutions: Listen carefully, troubleshoot, and offer smart solutions to ensure every customer leaves satisfied.
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Drive Sales with Confidence: Identify opportunities to recommend the perfect products and services—no hard sell, just expert advice that makes a difference.
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Stay in the Know: Keep up to date with our exciting products, services, and promotions to provide customers with the best experience possible.
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Collaborate & Celebrate: Work alongside a friendly and supportive team to share knowledge, achieve team targets, and keep the energy high!
What We Offer You:
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Competitive Salary & Bonus: Earn £23,838 per year, plus performance-based bonuses to reward your hard work and dedication.
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Comprehensive Training: No experience? No worries! We’ll provide you with all the tools and training you need to succeed.
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Career Growth: We believe in promoting from within—this is your chance to grow and build a long-term career with us!
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Flexible Work Hours: Enjoy a great work-life balance with shifts available between 8 AM and 9 PM, across all days of the week.
Who You Are:
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A People Person: You love helping others and are committed to providing outstanding customer service.
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Sales-Oriented: You can spot a sales opportunity and make helpful, non-pushy recommendations.
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A Quick Thinker: You excel at resolving customer queries efficiently and effectively.
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Adaptable: You’re comfortable with change and ready to tackle new challenges in a fast-paced environment.
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A Great Communicator: You have excellent verbal and written communication skills to connect with customers and colleagues alike.
If you're ready to bring your energy, enthusiasm, and customer-first attitude to a team that values YOU, apply today and take the first step toward an exciting career with us!