Customer Support Executive

Your new companyOur client is a well established business to business goods supplier, based in Larbert. With a strong company history, excellent market share and a passion for strong customer service, it is an excellent time to join the existing team in the position of Customer Support Executive. Your new roleWorking closely with the wider office-based team, you will play a vital role in ongoing customer management, as well as new customer opportunities. With existing customers, you will deal with any enquiries, orders, appointment booking and all associated documentation. You will ensure customers have an ongoing account management plan in place and keep all contracts current. You will also deal with incoming new business enquiries, as well as taking some time to reach out to likely prospective customers. You will be responsible for generating quotations, looking to secure new opportunities. Working as part of a small, close-knit team, you will also provide general administrative support.What you'll need to succeedThis organisation pride themselves on a positive, collaborative working culture. You must have a 'can-do' and 'hands-on' approach, working proactively with the team to get results. This position would really suit an individual who enjoys speaking with customers, working across a variety of areas from administration to sales. You will have strong communication skills, both written and verbal, some sales experience and enjoy the challenge of meeting and exceeding targets.What you'll get in returnYou will join a very established organisation who pride themselves on low staff turnover and an excellent working environment. This is an office-based position, with excellent transport networks and free parking. You will receive a very competitive salary of £27,000 - £28,000 + quarterly bonus opportunity. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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