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Job title: Logistics Administrator
Contract: 9 month FTC - Maternity cover
Location: Hams Hall
Salary: £24k
Hours: Mon - Fri 8am - 4:30pm
The Recruitment Group is working with a specialist in logistics, transport, and shipping. They offer a comprehensive range of UK and international logistics and supply chain solutions. They design logistics solutions to meet their client's individual specifications.
Purpose of the Logistics Administrator Role:
This is an exciting opportunity for a proactive Logistics Administrator to join our clients team on a maternity cover contract. Reporting to the Warehouse Operations Manager, you'll play a vital role in ensuring seamless customer service within the logistics department, handling inquiries, managing stock and transport requirements, and maintaining high service standards.
Key Responsibilities for a Logistics Administrator:
- Handle customer inquiries via phone and email, ensuring prompt responses.
- Manage logistics and goods-in email inboxes efficiently.
- Process orders using WMS and maintain accurate records.
- Liaise with internal teams to ensure smooth communication and order fulfilment.
- Manage transport bookings, including parcel, TMS, and pallet networks.
- Monitor customer deliveries, resolve issues, and maintain customer satisfaction.
- Generate weekly and monthly invoicing, handling any invoice queries.
- Maintain stock accuracy and assist with annual stock checks.
- Prepare KPI reports and suggest improvements for operational efficiency.
Key Requirements for a Logistics Administrator:
- Minimum of 2 years' experience in a busy logistics office and customer service role.
- Proficiency in MS Word, Excel, and Outlook (basic formulas/functions).
- Familiarity with warehouse and transport management systems (ideally Access Delta).
- Strong organisational and problem-solving skills.
- Excellent communication and customer service abilities.
- Proactive, adaptable, and able to work under pressure.
Please contact Amy @ The Recruitment Group on the contact details provided.
