- Supporting learners from initial enquiries and enrolments through to exam administration.
- Providing reception duties, including welcoming learners, staff, and visitors.
- Ensuring administrative processes are completed accurately and on time.
- Working collaboratively with team members to improve service outcomes.
- Supporting the Council's vision of making Warwickshire the best it can be, sustainable now and for future generations.
- Strong organisational skills and attention to detail.
- Ability to work effectively in a busy team and meet tight deadlines.
- Excellent communication and customer service skills.
- Ability to maintain confidentiality and comply with data protection requirements
- High performing
- Collaborative
- Customer focused
- Accountable
- Trustworthy