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Metering Account Manager (Energy / Utilities)

Utility People
Posted 11 hours ago, valid for a month
Location

Leamington Spa, Warwickshire CV311UY, England

Salary

£55,000 - £66,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Metering Account Manager position is available in Leamington Spa, offering a salary of up to £30k plus bonus and excellent benefits.
  • The role requires a minimum of 3 years of experience in the energy sector, preferably within an Energy Consultancy or utility supplier.
  • Key responsibilities include managing customer portfolios, onboarding clients, and handling various customer service requests related to meter installations and tenancy changes.
  • Candidates should possess strong data analysis skills, excellent communication abilities, and proficiency in Microsoft Office Suite.
  • The company offers 25 days of holiday plus additional benefits, including private health care and opportunities for professional development.

Ref: JB-14927 Role: Metering Account Manager (Energy / Utilities)Location: Leamington Spa (3 days office & 2 days homebased) Salary: up to £30k + Bonus + Excellent Benefits

Summary:

Do you have experience of working within an Energy Consultancy or TPI? Our client, a growing Energy Consultancy, is seeking a skilled Metering/Customer Service professional with expertise in portfolio management and end-to-end customer support. You will be responsible for onboarding customers, preparing tenders, handling Change of Tenancy (COT) requests, resolving objections and terminations, managing meter installations and removals, and addressing MOP & DCDA related cases. If you have experience working in the energy sector, are skilled in data analysis and possess excellent communication skills - APPLY NOW!!!

Key responsibilities:

  • Managing customer portfolios (excluding sales) from onboarding to completion
  • Setting up customers on internal CRM
  • Prepare customers for tender
  • Manage relationships with customers and supplier to handle queries
  • Handling Change of Tenancy (COT) requests
  • Resolving objections and terminations
  • Managing meter installations and removals
  • Addressing MOP & DCDA-related cases

Skills and experience required:

  • 3+ years of experience in the Energy market - working for a utility supplier or consultancy
  • Understanding of Energy account management processes - contracts/COT/MOPs/DCDAs
  • Hardworking and reliable with experience of delivering high-quality customer service.
  • You have a keen eye for detail, are analytical, and maintain accuracy under pressure.
  • You demonstrate excellent interpersonal, and organisational/time management skills.
  • You are proficient in Microsoft Office Suite (Excel, Word, Outlook).

Benefits: 25days holiday + 1 day for every year’s service, private health care, excellent progression opportunities, flex hours, company events/trips

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.