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Role Overview:
The HR Business Analyst acts as a strategic partner within the People Process team, bridging the gap between HR operations and business needs. This role involves analysing HR processes, systems, and data to identify efficiencies, implement solutions, and support decision-making that aligns with the organisation's goals. The HR Business Analyst collaborates with key stakeholders to ensure HR initiatives and technology solutions drive operational excellence and enhance the employee experience.
Key Responsibilities:
Analysis and Reporting:
* Collect, analyse, and interpret HR data to identify trends, patterns, and opportunities for improvement.
* Prepare reports and dashboards to support HR decision-making and provide actionable insights.
* Monitor key HR metrics, including employee turnover, engagement, and performance, to ensure alignment with business objectives.
Process Improvement:
* Evaluate existing HR processes and systems, identifying inefficiencies or gaps, and recommend improvements.
* Partner with HR leaders to streamline workflows, reduce manual tasks, and enhance productivity.
* Develop and document new processes using Blueworks, ensuring clear guidelines for implementation and adoption.
* Develop and document SOP's, support with additional Knowledge articles and 'How do I' guides as required.
Technology and Systems Support:
* Act as a subject matter expert on HR systems, including Success Factors, Recruitment, Employee Central, Compensations & Benefits, Payroll and Leave of Absence modules, ServiceNow HRSD and Opentext.
* Work closely with HR Technology teams to implement, configure, and maintain HR technology solutions.
Stakeholder Collaboration:
* Partner with HR leaders, managers, and cross-functional teams to understand business requirements and align HR strategies.
* Collaborate with recruitment, payroll, and employee relations teams to support operational needs.
* Act as a liaison between HR and other departments to communicate insights and drive alignment.
Compliance and Risk Management:
* Ensure HR processes and systems comply with local, state, and federal regulations.
* Identify risks related to HR processes or technology and propose mitigation strategies.
Qualifications:
Education and Experience:
* Bachelor's degree in Human Resources, Business Administration, or related field.
* 3-5 years of experience in HR analytics, HR operations, or a similar role.
* Experience working with HR systems SAP SuccessFactors and ServiceNow
* Experience working with IBM Blueworks process modelling tool
* Experience working with SAP Signavio desired
Skills and Competencies:
* Strong analytical and problem-solving skills with a focus on attention to detail.
* Advanced proficiency in Microsoft Excel and data visualisation tools (e.g., Power BI, Tableau).
* Solid understanding of HR processes, policies, and best practices.
* Excellent communication and interpersonal skills to collaborate and facilitate working sessions with diverse teams.
* Ability to manage multiple priorities and meet deadlines in a fast-paced environment. * Proficiency in IBM Blueworks process modelling
Preferred Qualifications:
* Experience with process improvement methodologies such as Lean or Six Sigma.
* Familiarity with HR compliance and employment laws.
* Professional HR certification (e.g., SHRM-CP, PHR) or Business Analyst certification (e.g., CBAP).
