Customer service executive

Exciting Opportunity - Customer Service ExecutiveJoin a Growing Health & Wellbeing Brand!

Leamington Spa

Starting Salary: £25,000

Are you a highly organised, self-motivated individual with excellent customer service skills? Do you thrive in an environment where no two days are the same? If so, we'd love to hear from you

The Client

A family-run business manufacturing a range of health and wellbeing products. As the owner has relocated to the EU to expand their market, we're looking for a trustworthy, proactive Office Administrator/Customer Service Executive to ensure the smooth running of UK operations. You'll work directly with the owner via video link and in-person during monthly visits, playing a vital role in both customer service and business administration.

What You'll Be Doing

This is a varied and exciting role where you will:? Customer Service & Sales Support

• Follow up with distributors and customers to ensure satisfaction with purchases
• Inform customers about additional products and services
• Efficiently resolve customer inquiries and escalate concerns when necessary

? Executive & Office Administration

• Provide administrative support to the owner, including drafting emails, memos, and reports
• Manage the owner's calendar, appointments, and priorities
• Organise meetings, schedule appointments, and send reminders
• Answer phone calls professionally and courteously
• Maintain accurate business records, including those required for organic audits

? Operations & Business Support

• Assist with stock control and order processing
• Coordinate with suppliers and manage purchasing
• Learn and use business software and website management tools (Google Suite, Excel, Word, PowerPoint, Photoshop)

What We're Looking For

? A responsible and independent worker who takes initiative? Excellent organisational skills and attention to detail? Strong written and verbal English communication skills? Tech-savvy with the ability to learn new software? A positive, enthusiastic individual who delivers excellent customer service? Passion for health and wellbeing

While fluency in English is essential, additional European language skills are a bonus.

What We Offer

? Flexible working hours (to be discussed)? The opportunity to gain experience across different areas of the business? A supportive work environment where enthusiasm and growth are valued

This is a fantastic opportunity for someone looking to grow their career. Whether you're at the start of your career or bringing experience, if you're eager to learn and ready to make an impact, we'd love to hear from you.

INDL