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Job Title: Assistant Credit Management Lead
Job Type: Permanent (Hybrid working)
Location: Warwickshire
Salary: £32-34k + Excellent Benefits
Are you looking for a new challenge in Credit, one that offers variety, hybrid working and study support?
SF are partnering with a well known business in Warwickshire, who are looking to transform their Finance function, to a high performing team. They are looking to bring in talented individuals who want to get involved in the project, which will include system automation and new credit/collection techniques and procedures.
The business are looking to reward the team with a new bonus structure and study support.
Purpose of the Job:
Support the team lead in the collection of debt from escalated key accounts , ensuring KPIs are achieved through effective debt collection.
Key Skills, Experience & Knowledge:
- 2+ years' experience in Credit Control/Debt Recovery
- Proficient in Excel, ability to reconcile large volumes of data
- Experience in line management, coaching, and team motivation.
- Excellent communication and negotiation skills.
- Strong organisational and time management skills.
- Ability to prioritise and coordinate team activities.
- Analytical skills with attention to detail.
- Problem-solving attitude, persistence, and determination.
Key Responsibilities:
- Lead a small team of 3 members to maximize collections and reduce outstanding debt.
- Deputise for the Credit Team Lead as required.
- Reporting to the Credit Manager.
- Set and achieve collection targets and objectives.
- Foster a proactive debt collection approach.
- Ensure team activities align with policies and procedures.
- Support team members' growth through regular 1-2-1s.
- Maintain effective customer messaging.
- Communicate debtor reports and KPI information to senior management, escalating issues as needed.
- Coordinate and deliver year-end audit activities with the Treasury Lead.
