Senior Sales Advisor

Senior Sales Advisor – Luxury Interiors

Working Hours: Monday - Friday 9am - 5pm with one day off during the week Saturday - Day off Sunday 10:30am - 4pm

Salary: Base Salary £29,000 PA (OTE £29,500 - £38,300)

Simon Acres Recruitment are proud to be working with a leading specialist in luxury natural stone and porcelain flooring, who are seeking a Senior Showroom Sales Advisor to join their dynamic team.

As a Senior Sales Advisor, you will play a pivotal role in driving the success of the showroom by collaborating closely with the showroom manager and supporting the wider team. The ideal candidate will be a confident communicator who thrives in a customer-focused sales environment, with the ability to lead by example. This role requires excellent organisation, proactive problem-solving, and a keen eye for detail to ensure every customer interaction is seamless and engaging.

Key Responsibilities:

• Deliver outstanding customer service throughout the sales process, from initial contact to post-sale follow-up.
• Guide and support the showroom team, assisting with training and development to maintain high performance standards.
• Engage confidently with customers via phone, email, and in person, showcasing clear and professional communication across all platforms.
• Provide expert technical and design advice, ensuring customers make informed decisions while addressing any queries or concerns.
• Lead on key customer accounts and high-value sales, ensuring exceptional client relationship management.
• Handle escalated queries or issues, resolving them efficiently to maintain customer satisfaction.
• Collaborate with the showroom manager to implement sales strategies and meet showroom targets.

Additional Responsibilities:

• Manage inbound and outbound sales calls effectively.
• Create detailed quotations, process payments, and coordinate deliveries with precision.
• Offer tailored advice on product suitability, sizing, and pricing with a focus on interiors.
• Maintain accurate records in the CRM system, logging client information and daily activities.
• Oversee the coordination of sample dispatches and follow up on customer feedback.
• Welcome customers in the showroom with a professional and personable approach.
• Ensure the showroom maintains a clean, organised, and welcoming environment at all times.
• Confirm appointments with customers and ensure they receive a premium experience during their visit.

Skills Required:

• Proven sales experience, ideally within the luxury goods or interiors sector.
• Ability to lead and motivate a team while delivering exceptional individual results.
• Strong organisational skills and the ability to prioritise tasks effectively.
• Self-motivated and energetic, thriving in a fast-paced environment.
• Exceptional communication and interpersonal skills, with a customer-centric mindset.
• Proficiency in CRM systems and Microsoft Office applications.
• Minimum of 2 years of relevant sales experience.

What We Offer:

- A fantastic work culture with a friendly and supportive team.

- Competitive salary and bonus structure.

- Additional leave for years of service.

- Sick pay following the completion of the probationary period.

- Company events and employee discounts.

- Employee assistance programme.

- Option to purchase additional annual leave.

- Comprehensive induction training.

- Career development opportunities.

For enquiries, please either apply or call .

Simon Acres Recruitment are acting as the recruitment agency for this vacancy.