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Customer Service Advisor

Lloyd Recruitment - Epsom
Posted 3 days ago, valid for 17 days
Location

Leatherhead, Surrey KT22 7AH, England

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Customer Service Advisor involves assisting house owners, tenants, landlords, and property developers with various queries related to property repairs.
  • Candidates should possess strong communication skills and a willingness to provide positive customer service while managing multiple tasks during busy periods.
  • The role includes taking call details, updating systems, booking appointments, and transferring calls as necessary.
  • The job requires no specific years of experience, but a confident and problem-solving attitude is essential.
  • Salary details are not provided, but applicants are encouraged to submit their CVs for consideration.

Customer Service Advisor

Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties.

You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods.

The Role:

  • Each call will require you to take down details of the specific situation, updating the system accordingly
  • Booking in appointments
  • Transferring calls through to the wider business if needs be

If you feel that you match the above, don't hesitate to send us your CV for consideration.



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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

KW14445

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