- Strong IT skills, especially in Microsoft Office and database applications.
- Excellent written and verbal communication skills.
- Proven experience in customer service or administrative roles.
- Ability to follow procedures and work both independently and as part of a team.
- A commitment to delivering high-quality service and continuous improvement.
- Flexibility and adaptability in a fast-paced environment.
- A good general education.
- Computer literacy and experience working in a customer service or administrative environment.