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- Annual Salary: £25,000 - £27,000
- Location: West Horsley (Free Parking)
- Job Type: Full-time
Join a leading company in the retail industry as a Sales Support Assistant. This role is perfect for those who are enthusiastic about providing exceptional customer support and are eager to contribute to sales growth. If you thrive in a vibrant, fast-paced environment and are looking for a position with varied daily tasks, this is the opportunity for you!
Day-to-day of the role:- Assist the sales team with daily operations including order processing, responding to customer enquiries, and maintaining accurate records.
- Deliver outstanding customer service across multiple platforms including phone, email, and face-to-face interactions.
- Help prepare sales materials, product information, and promotional offers to enhance customer engagement.
- Collaborate with the logistics team to ensure stock is managed efficiently and deliveries are executed on time.
- Handle payments and oversee the order tracking process to ensure a seamless sales experience from start to finish.
- Contribute to the management and updating of product listings on the company website and sales catalogue.
- Support in generating reports and analysing sales data to help drive business decisions.
- Represent the company at trade shows and events, promoting our exciting range of products.
- Excellent organisational skills and a keen eye for detail.
- Strong communication skills, capable of effectively sharing information and ideas.
- A proactive problem-solver who can juggle multiple tasks simultaneously.
- Experience in customer service or a support role is beneficial, particularly within a retail setting.
- Familiarity with Microsoft Office and any CRM or ERP systems is advantageous.
- A collaborative team player who is also comfortable working independently.
- Resilient and adaptable, able to thrive in a dynamic work environment.
- A vibrant, supportive workplace culture.
- Opportunities for professional growth and development.
- Employee discounts on a wide range of products.
- Be part of a company that’s passionate about customer satisfaction.
To apply for the Sales Support Assistant position, please submit your CV and we'll schedule a time to discuss the finer details.
