Our client is a stalwart of the UK Removals and Storage Industry. A multi-branch, long term BAR member with a great reputation for quality.
They are now looking for an Administrator to join their Business Relocation team in Guildford.
This is a full-time, office based position. Monday - Friday, 9am - 5:30pm.
Strong administration skills are required, ideally from within the removals or relocations sector.
Duties & Responsibilities:
- Coordinate and schedule business relocation projects, ensuring all logistical aspects are managed efficiently.
- Serve as the primary point of contact for clients, addressing inquiries and providing timely updates on project status.
- Maintain detailed records of all relocation activities, including inventories, schedules, and client communications.
- Assist in preparing and processing necessary documentation for relocations, such as permits, contracts, and insurance forms.
- Collaborate with team members and third-party vendors to ensure seamless execution of relocation plans.
- Monitor and track project expenses, ensuring adherence to budgetary constraints.
- Conduct post-relocation follow-ups to ensure client satisfaction and address any outstanding issues.
- Support the sales team by providing administrative assistance, such as preparing quotes and managing customer databases.
- Implement and improve administrative processes to enhance efficiency and accuracy in relocation projects.
- Handle any ad hoc administrative tasks as needed to support the smooth operation of the business relocation division.