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Product Support Specialist

nGenium
Posted 7 days ago, valid for 12 days
Location

Leatherhead, Surrey KT24 6DD, England

Salary

£35,000 - £39,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Product Support Engineer position offers a salary range of £35k - £39k and is located in Surrey.
  • This role is ideal for candidates with experience in chromatography, mass spectrometry, or spectroscopy equipment, looking to advance their engineering skills.
  • Responsibilities include installing, servicing, and upgrading analytical instruments, as well as supporting customers and identifying sales opportunities.
  • Candidates should have a science background, hands-on experience with analytical instrumentation, and strong customer service skills.
  • A full UK driving license and the ability to travel are required for this position.

Product Support Engineer

Salary £35k - £39k

Location: Surrey

 

nGeniums partner a specialist manufacturer of Analytical instruments are in an exciting period of growth and are looking to expand their engineering team in the south of the UK. This a varied engineering position suited to someone with experience with chromatography, Mass spec or Spectroscopy equipment, looking to build upon their science background and become a well trained field engineer with excellent customer service skills.

 

In this role, you will:

  • Install, service, maintain, repair and upgrade complicated analytical instruments in high-tech labs across the world.
  • Support customers and identify opportunities to build relationships and increase sales.
  • Produce key documentation and write up quotations.

 

A suitable candidate for this product support position would have:

  • Science background as a lab technician or analytical chemist working with Analytical instrumentation.
  • Hands on experience troubleshooting and using chromatography/Mass spec and spectroscopy equipment.
  • Field Service Experience (Desirable)
  • Good customer service and problem skills.
  • Strong educational background within science and engineering.
  • Full UK driving licence and right to work.
  • Ability to travel. 

 

If this product support engineer opportunity is of interest or for any Scientific engineering recruitment, please contact Nathan Read.

 

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