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School Travel Specialist This leading specialist travel company are passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first hand, in depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout.  Salary of £30k plus commission (OTE £37k to £40k), hybrid working and generous company benefits.
School Travel Specialist – Role & Responsibilities:
- Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets.Â
- Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination.
- Respond to correspondence to manage enquiries and deal with any issues arising.
- Regular quote follow up to maximise sales conversion
- Deliver destination / product presentations to schools in person and or virtually, out of hours if required.
- Produce accurate quotes, confirmations and invoices.
- Provide cover on the emergency phone rota.
School Travel Specialist – Skills & Experience Required:
- Proven travel sales experience preferably within tour operations / educational travel OR as a teacher specifically of geography or humanities. Experience with in travel sales with a 2nd European language would be beneficial.Â
- Flexible approach with an ability to thrive in a busy, fast paced role, effectively managing and prioritising workload.
- Excellent attention to detail and accuracy with strong numerical ability.
- Strong interpersonal and communication skills with excellent teamwork.
- Exceptional customer service focus.
- Able to demonstrate Influencing and negotiating skills
- Excellent spoken and written English
- Practical experience using Microsoft Word, Excel and Outlook.
School Travel Specialist – Additional Information:
- Basic salary £30k plus commission which averages at an additional £7k to £10k pa.
- Hybrid role - 2 days in the office.
- Monday to Friday 9 to 5
- Out of hours phone cover on a rota basis.
- Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of wellbeing initiatives & social events.
 Please apply for the position of School Travel Specialist online or email your cv to
