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General Banking Complaint Handler

Huntswood
Posted 12 hours ago, valid for 5 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£140 per day

Contract type

Full Time

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Sonic Summary

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  • Huntswood is seeking Complaint Handlers with general banking complaints experience for a project with a leading UK bank.
  • The role is set to start on January 6th, 2025, offering a day rate of £140 while working through an Umbrella company.
  • Initially a 6-month contract, the position has the potential to transition into a permanent role with a salary of £28,000 per year and an excellent benefits package.
  • Candidates should have experience in general banking complaint handling, with credit card complaint experience being an advantage, and a commitment to move to a permanent contract after 6 months.
  • The ideal candidate will possess strong communication skills, attention to detail, and the ability to work both independently and as part of a team.

Huntswood is looking for Complaint Handlers with general banking complaints experience to join an exciting project for a leading UK bank. If you have a general banking complaint handling experience, are available from the new year and are looking to move into a perm role after your contract, then we have a great role for you.

Start Date: Monday 6th January 2025

Day Rate: £140 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

Duration: 6 month initially - moving to permanent contract after this

Location: Working from home

Working hours: Monday to Friday - 9am to 5:30pm

What Huntswood can offer:

  • An initial 6 month contract on a day rate basis
  • Moving to permanent role with bank on £28,000 a year salary and excellent benefits package

What Huntswood is looking for:

  • General Banking Complaint Handling experience
  • Experience dealing with credit card complaints would be beneficial
  • Commitment to move to a permanent contract after 6 months
  • Suitable work space at home with strong broadband connection>
  • Excellent communication and interpersonal skills
  • Ability to work independently as well as being able to work as a team
  • Strong attention to detail
  • Ability to navigate through a number of in-house databases
  • Good MS Office skills, particularly MS Word

Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now!

'It's not just about what we do, but the way we do it. And it's our values that make us special.'

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.