Operations Manager

Operations Manager Leeds Inside IR35Operations Manager – Estates and Facilities ManagementAbout the RoleWe’re seeking a skilled Operations Manager to join the Estates and Facilities Management (FM) Services team. In this role, you’ll manage essential services and facilities across a large government estate, ensuring a secure, efficient, and sustainable environment for all employees and visitors. You’ll be part of a transformative effort to create a smaller, more adaptable, and environmentally responsible estate, supporting everything from front-line service centers to back-of-house offices.Key Responsibilities- Security Coordination: Work alongside the National Security Lead to establish physical security protocols across sites and manage integration with the Security Control Centre (SCC).- Process and Workflow Design: Aid in mapping processes, workflows, and reporting lines with stakeholders and the SCC Supplier.- Contract Monitoring: Oversee SCC contract performance, working with the Supply Chain Management team and integrator partners to maintain service quality.- Stakeholder Collaboration: Cultivate strong relationships with the Estates field team, service delivery partners, and supply chain providers to ensure seamless operations.- Security Review Participation: Collaborate on the National Security Review, ensuring security systems are integrated and reported as required.- Governance and Reporting: Maintain governance practices, track SCC reports, and ensure timely data-sharing with key stakeholders.- Risk Management and Compliance: Proactively monitor trends, identify risks, and resolve issues within the security and FM scope, ensuring compliance with legislation and organisational policies.- Innovation and Improvement: Partner with SCC suppliers to foster innovation, champion sustainability initiatives, and support continuous improvement.Key Skills and Experience- Security and Operations Expertise: Demonstrated experience managing security and FM requirements within large, complex environments.- Facilities and Project Management: Proven experience in managing premises and FM roles, including working with supply chain partners.- Legislation Knowledge: Familiarity with current legislation governing security provision across large organisations.- Analytical Proficiency: Ability to analyse complex estate management issues and recommend cost-effective, sustainable solutions.- Reporting and Presentation Skills: Experience creating reports and presentations for various stakeholders.- Risk-Based Decision-Making: Skilled in making informed, risk-based decisions regarding security and facilities interventions.Leadership and Behaviours- Continuous Improvement: Commit to self-improvement and take ownership of team performance and development.- Clear Accountability: Understand and uphold your role and responsibilities within the team structure.- Policy and Process Enhancement: Support the improvement of standards, policies, processes, and governance, and collaborate across teams for enhanced results.