Back to searchCustomer Service Administrator
CLD Recruitment
Posted 7 days ago, valid for 21 days
Leeds, West Yorkshire LS17 6DW, England
£24,000 per annum
Full Time
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Sonic Summary
- The Property Manager position in North Leeds offers a salary of £23,000 depending on experience.
- Candidates must have a full UK driving licence and a strong background in customer service and administration.
- The role involves building relationships with landlords and tenants, managing property repairs, and ensuring compliance with safety regulations.
- Full training will be provided, making this an excellent opportunity for those looking to advance their careers in property management.
- Applicants should have sound problem-solving skills and be able to manage their workload efficiently, with a preference for individuals who can demonstrate initiative.
North Leeds
£23,000 DOE
Monday - Friday 9am-5:30pm + 1 in 3 Saturdays
Must have full UK driving licence
Are you a confident Customer Service professional with excellent administration skills who loves building relationships with clients and customers? Are you looking for a new challenge that will offer you the flexibility to be out of the office? Would you love the opportunity to work in property?
This role is for you!!
Due to expansion my client based in North Leeds seeks a Property Manager to join their team. This is an excellent opportunity to join a market leading Estate Agent to step up your career. Full training provided.
Property Manger duties Include:
* Build long standing relationships with landlords and tenants over the phone and in person.
* Attending to & manage property repair issues in a timely, organised and pro active manner
* Obtaining repair quotes/ estimates from contractors where required
* Liaise with tenants / contractors / landlords ensuring repairs are undertaken protectively and within a specified time
* Keep landlords/tenants updated on all relevant matters
* Effectively communicate between landlords and tenants ensuring a strong relationship that benefits all parties
* Carry out interim property inspections reporting issues to landlords and tenants as appropriate and dealing promptly with any repairs or breaches of tenancy. Ensure Landlord fully aware at all times
* Arrange renewal annually of gas & electric safety certificates for managed properties in line with landlord's requirements and legislation.
* Keep respective property files and computer records up to date
* Ensure all relevant documentation such as inventories, renewals etch and filed promptly in paper file
* Deal with any requests such as rent reviews, renewals, vacation procedures by the landlord promptly, giving guidance on legislation as required
* Handle basic an account enquires from Landlords and tenants.
* Provide sales leads to residential offices.
* Be aware of opportunities to promote Insurance products such as Rent Guarantee and Tenant/Landlord Insurance.
* Ensure email is regularly checked for incoming enquiries & deal with promptly
* Follow Key checking in and out procedure
* Organise, prioritise & undertake personal work in an efficient & logical manner.
* Liaise with Customer service team - take action on any tenant requests such as renewals, call backs promptly
Key Skills:
* Organise, prioritise & undertake personal work in an efficient & logical manner
* Must have strong administration background and ability to organise workload
* Comply with ARLA best practice and agreed procedures regarding all aspects of work.
* Must have good IT literacy, familiar with Outlook, Word and Excel
* Sound problem solving abilities with a good and appropriate use of initiative
* To be dressed smartly & well presented at all times in line with company dress code
* Maintain an enthusiastic & high energy approach to work.
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
