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Client Services Account Manager

pyramid8
Posted 12 hours ago, valid for 15 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Pyramid8 is seeking a Creative Client Services Account Manager for a dynamic creative print agency located in Leeds.
  • The role involves managing client relationships, overseeing project delivery, and identifying new business opportunities.
  • Candidates should have a minimum of 3 years of experience in account management or client services within the printing industry.
  • The position offers a salary of £30,000 to £40,000 depending on experience and qualifications.
  • Strong communication skills and proficiency in project management tools are essential for success in this role.

Pyramid8 are recruiting for a Creative Client Services Account Manager for a fast-paced creative print agency based in Leeds. You will have responsibility for creating and managing relationships with clients to ensure the successful delivery of projects. Key to this is an ability to understand project management, print, creative and mailing processes and identify and nourish new opportunities.

They are a fun, friendly and funky integrated communications agency providing a broad range of expertise to a diverse mix of sectors. They offer clients a sustainable and unique set of in-house capabilities including creative strategy, design, artwork, brand experience, print & mailing solutions, digital solutions and distribution.

Key Responsibilities:

Client Relationship Management:

  • Build and maintain strong relationships with clients to understand their needs and expectations
  • Act as the primary contact for clients, addressing inquiries and resolving issues promptly
  • Identify new sales and project opportunities with existing clients
  • Interact with clients using social media platforms

Project Management:

  • Oversee the planning, execution, and delivery of projects, ensuring they are completed on time and within budget
  • Coordinate with internal teams (design, production, logistics) to ensure project brief and timelines are met
  • Budget management and innovative knowledge

Sales and Business Development:

  • Identify opportunities for account growth and work with clients to upsell additional services
  • Prepare and present proposals, pricing, and contracts to clients
  • Research and competitor analysis to ensure product and service are pitched correctly

Experience

  • 3+ years of experience in account management or client services within the printing industry
  • Strong understanding of print, creative and mailing solutions
  • Excellent communication and interpersonal skills
  • Proficient in project management software and Microsoft Office Suite
  • Ability to manage multiple projects simultaneously while meeting deadlines
  • Strong problem-solving skills and attention to detail
  • Proven track record of achieving targets and managing client accounts effectively
  • Customer-focused with a proactive approach to client service
  • Ability to work independently and as part of a team
  • Flexible and adaptable to changing client needs and industry trends

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.