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Customer Service/Administrator

Huntress - Leeds
Posted 8 hours ago, valid for 7 days
Location

Leeds, West Yorkshire LS13DA, England

Salary

£11.44 per hour

Contract type

Part Time

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Sonic Summary

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  • A large national company in south Leeds is seeking an excellent Administrator with Customer Service skills, starting on Monday, October 14th.
  • The role requires 2 weeks of mandatory training in the office from Monday to Friday, 8:30 AM to 5:30 PM, with no time off allowed during this period.
  • Post-training, the position is hybrid, requiring attendance in the office one day a week on Fridays, with two possible shift patterns totaling 39 hours per week.
  • The salary for this position is £11.44 per hour, and candidates should possess relevant administrative experience and skills.
  • Applicants must have strong PC skills, excellent time management, and a customer-focused approach, with the ability to communicate effectively at all levels.
*OCTOBER START*

We are recruiting for a large national company in south Leeds - if you are an excellent Administrator with Customer Service skills please apply today.
To start on Monday 14th October, training will be Monday - Friday 8.30 to 5.30 for 2 weeks in the office, no holidays or time off is permitted during the dates .

Once training is completed working is Hybrid - currently you are required in the office 1 day a week on a Friday and this a mandatory team day.

Shift One
Monday, Tuesday, Thursday Friday 10.00 - 19.00 = 8.25 hours per day
Saturday 08.00 - 14.00 = 6.00 hours
Total Hours 39.00
Days off Wednesday and Sunday

Shift Two
Monday, Wednesday, Thursday Friday 08.00 - 17.00 = 8.25 hours per day
Saturday 08.00 - 14.00 = 6.00 hours
Total Hours 39.00
Days off Tuesday and Sunday

11.44ph

To provide administrative support relevant to the following processes:
  • Contract maintenance
  • Maintenance of the database, with daily analysis
  • Liaise with the Management Team regarding daily support activities
  • Liaise with internal and external support services to resolve daily issues affecting customers
  • Escalate issues in a timely and effective manner
  • Proactively support the business to customer delivery service
  • Provide enquiry resolution support to internal and external parties within targeted service levels
  • Distribution of daily activity reports to external service providers
All About You
  • Excellent PC skills, including MS Excel, Word and PowerPoint
  • Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
  • Excellent time management skills and ability to work under pressure to time critical deadlines
  • Strong interpersonal and communication skills and ability to communicate at all levels
  • Customer focused, with a proactive and innovative approach
Please apply today for an immediate start.
(url removed)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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