Sales Support Executive

Job Title: Sales Support Executive

Location; Leeds LS12

Salary: £25,000 - £28,500 (OTE £35,500)

Are you a dynamic and driven individual with a passion for sales, customer success, and renewable energy? Do you thrive in a fast-paced environment where you can make a real impact on both the sales team and the customer experience? If so, we want to hear from you!

A leading B2C direct sales company based in Leeds, specialising in providing renewable energy solutions to homeowners across the country, is looking for a talented Sales Support Executive to join our growing team.

• Provide comprehensive support to our call centre and field sales representatives.

• Work closely with the Sales Director to develop and implement strategies for sales team success.

• Assist field sales representatives in closing deals, including attending customer meetings and providing expert product knowledge.

• Follow up on lost opportunities to identify areas for improvement and win back customers.

• Generate reports and analysis to improve sales processes and develop coaching plans for sales personnel.

• Act as an account manager for new customers, ensuring a smooth on boarding experience until the point of delivery.

• Meet and exceed key performance indicators (KPIs) related to customer retention, sales team retention and improvements, and revenue generation through new business opportunities.

• Excellent communication and interpersonal skills.

• Strong problem-solving and analytical abilities.

• Proven track record of success in a sales or customer service role.

• Proficiency in Microsoft Office Suite or similar software.

• Ability to work independently and as part of a team.

• Knowledge of the UK renewable energy market is a plus.

• Passion for sustainability and environmental issues is a plus.

• Increased customer retention rates.

• Improved sales team performance and retention.

• Achievement of revenue targets through new business development.

• Enhanced sales processes and coaching plans.

• Positive customer on boarding experiences.

We are looking for a highly motivated and results-oriented individual with a strong work ethic and a passion for customer satisfaction. The ideal candidate will be a team player with excellent communication and interpersonal skills, as well as the ability to work independently and take initiative. A genuine interest in renewable energy and helping customers make sustainable choices is essential.

• Late-night Deliveroo allowance.

• Regular company events.

• Free holidays for top performers.

• Training events from external trainers.

• Free parking on-site.

• Easily accessible location from the M62 and close to Leeds city centre.

If you are looking for a challenging and rewarding opportunity to make a real difference in a growing company and contribute to a greener future, we encourage you to apply! �?????

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.