Duties of Credit Controller:
- Production, analysis and investigation of Aged Debtor Reports and Credit Balances
- Chase, resolve, negotiate and reconcile aged credit accounts
- Monitor payments received (cheque, BACS, Credit Card etc.)
- Respond to and take ownership of customer enquiries
- Ensure KPIs are updated accordingly so as to provide an accurate picture of the performance of the team.
- Ensure all processes are documented effectively
- Manage tasks within agreed timetable including booking relevant review meetings with management.
- Assist in other areas of the team and provide effective cover where appropriate as assigned
Essential:
- Experience and knowledge of the end-to-end receivables process
- Excellent written and verbal communication skills
- Strong analytical skills and attention to detail
- Excellent time management skills and ability to prioritise your own workload
- The ability to work under pressure and to deadlines