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Axon Moore are delighted to have partnered a well-respected and high growth client within the property sector to recruit aCredit Controllerto join their friendly and close knit team.
You will receive the training and support to enable you to thrive within your role. You would be joining a business with a brilliant working environment and culture, which truly values its employees
The Credit Controller will provide excellent customer service and liaise with other departments to give correct and up to date information to clients. This will include having friendly and professional conversations with clients and handling dispute resolution over the phone and via email.
The role will suit someone who is organised and has good communication skills. Experience with Microsoft programmes including excel and outlook, and CRM knowledge is beneficial.
Your key duties and responsibilities will include:
- Effective liaising with customers for collection of payments within agreed terms and timely recovery of debt
- Resolving invoice queries both internally & externally in a timely manner; to ensure payment is not delayed
- Updating the CRM system
- Negotiating and documenting agreed repayment plans when requested by a customer
- Working to KPIs
- Motivated, keen to develop and grow
- Ability to work to deadlines
- First class communication skills, listening and able to build relationships
- Proactive
- Good systems and Excel skills
- Calm and professional
- Salary 25,000
- Hybrid after probation
- Annual bonus
- 25 days holiday
- Pension
