Call Handler - Luxury Retail! 25th November Start

Call Handler, Luxury Brand - Sociable & Bubbly Team! Are you ready to join a growing business as part of a vibrant, outgoing, and bubbly team? Do you long for weekends off and want to move away from face-to-face Customer Service in Hospitality or Retail?We are thrilled to partner with a Luxury Retailer in Leeds to find a Customer Service Superstar for their ever-growing, friendly team. Our client is driven by ambition and has achieved remarkable success in recent years. They are seeking positive, motivated individuals to join them on their journey. If you are a confident communicator, passionate about people, and eager to be part of an exciting business, this opportunity is not to be missed!Location: Leeds Dock (outskirts of the city centre), Hybrid Working after probationWorking Hours: 2-week rotation (Week 1: 8am - 4pm, Week 2: 12pm - 8pm)Start Date: Monday 25th NovemberSalary: £23K (self-progression scheme available)What makes this position so special?

• Work in a fantastic location, just a 15-minute walk from the train station.
• Feel valued as your opinions influence product decisions!
• Benefit from a comprehensive onboarding plan to ensure your success in their team.
• Join a business that truly cares about its culture and team wellbeing.
• Monthly activities onsite where you have the opportunity to win prizes!

Brief overview of responsibilities:

• Handle all incoming phone and email correspondence efficiently and effectively.
• Create a personal and respectful experience for each customer.
• Troubleshoot any customer issues regarding orders and assembly guides.
• Keep customers informed at every stage of the process.
• Assist with Trustpilot reviews.

To be considered for this opportunity, you will have:

• Clear and professional phone manner.
• Personality fit is really important to join this dynamic, bubbly social team.
• Experience in a fast paced environment.
• Friendly and positive attitude.
• Previous customer service experience, ideally in both phone and email communication.
• Please note, you MUST be available to start on Monday 25th November for this opportunity.

Join our client's friendly, growing team and become an integral part of their success story. Apply now and unleash your potential!

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