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Call Handler

Page Personnel Secretarial & Business Support
Posted a day ago, valid for 10 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Page Personnel is seeking a Call Handler in Leeds for an insurance business specializing in motor claims.
  • The position offers a salary starting at £23,000, which increases to £25,000 upon completion of probation.
  • No prior industry experience is necessary, making it an excellent opportunity for those looking to enter the contact centre field.
  • The role involves handling incoming and outgoing calls, processing claims, and providing customer support in a regulated environment.
  • Candidates should possess strong customer service skills, a confident telephone manner, and the ability to work under pressure.

Page Personnel have just registered a new Call Handler Position in Leeds to join an insurance business that specialise in motor claims.

We are looking for Contact Centre specialists to join a reputable business which provide full training and excellent progression!

No industry experience required!

Client Details

Page Personnel have just registered a new Call Handler Position in Leeds to join an insurance business that specialise in motor claims.

We are looking for Contact Centre specialists to join a reputable business which provide full training and excellent progression!

No industry experience required!

Description

As a Call Handler you will be working in a regulated environment providing support to customers in relation to their motor insurance products.

You will be part of their Contact Centre dealing within incoming and outgoing calls taking details of claims and processing from start to finish!

The role will be handling a range of enquiries providing the best support to existing customers and ensuring service level agreements are adhered too.

Profile

Previous customer service/contact centre experience

Excellent telephone manner

Confident and able to build and maintain excellent relationships

The ability to work under pressure and in a busy environment

A high level of resilience and able to deal with difficult customers

An excellent team player

Job Offer

Salary of £23000 rising to £25000 on completion of probation+ reputable insurance business in Leeds+ central location and easily accessible from Leeds city centre and Bradford+ no shift patterns or weekends+ full training provided+ excellent progression and development+ great team and culture+ immediate interview

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.