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Contact Centre Advisor

Page Personnel Secretarial & Business Support
Posted 3 days ago, valid for 12 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Page Personnel has announced a Permanent Contact Centre Advisor position in the automotive sector.
  • The role is suitable for individuals with customer service experience or those looking to start their career, with full training provided.
  • Responsibilities include handling customer queries regarding insurance cover and processing claims while maintaining outstanding customer service.
  • The position requires resilience to manage complaints and the ability to work in a busy environment as part of a team.
  • The salary starts at £23,000, increasing to £25,000 after probation, with additional benefits and excellent progression opportunities.

Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position working for a reputable business within the automotive sector!

This would be a great opportunity for someone experienced within customer services or someone that would like to start out their career with a reputable business that will provide full training!

Client Details

Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position working for a reputable business within the automotive sector!

This would be a great opportunity for someone experienced within customer services or someone that would like to start out their career with a reputable business that will provide full training!

Description

As a Contact Centre Advisor you will be first point of call for customers who have a query regarding their insurance cover.

You will be often dealing with customers going through quite difficult situations outstanding customer service is key for the role and the resilience to be able to handle complaints and resolve these promptly and to service level agreements.

The role will be processing claims as the role develops you will be working in a contact centre environment alongside a fab team!

Profile

Ideally some customer service experience within an office environment however the business can be open

Exceptional customer service skills

A positive can do attitude

Resilient and able to deal with difficult customers

Able to work in a busy environment

A good team player

Job Offer

Salary of £23000 rising to £25000 on completion of probation+ reputable business within the automotive industry+ easily accessible location from Leeds and Bradford+ excellent transport links+ free parking+ full training provided+ excellent benefits+ great on site facilities+ good progression and development plan+ lovely team and culture+ immediate interview

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.