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Contact Centre Advisor

Page Personnel Secretarial & Business Support
Posted 21 hours ago, valid for a month
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Page Personnel has announced a new Permanent Contact Centre Advisor position in Leeds for a reputable Law Firm.
  • This role is ideal for an experienced customer service advisor, with no specific industry experience required.
  • The position involves handling inbound and outbound calls, assisting clients with various queries, and collaborating with third parties.
  • Candidates should have previous contact centre or customer service experience, strong communication skills, and the ability to work under pressure.
  • The salary for this role is up to £26,000, with full training provided and opportunities for progression.

Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in Leeds to work for a reputable Law Firm!

This would be an excellent opportunity for an experienced customer service advisor to join a business that are experts in their industry have an exceptional name within their market!

The business offers an excellent learning and development plan and no industry experience required!

Client Details

Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in Leeds to work for a reputable Law Firm!

This would be an excellent opportunity for an experienced customer service advisor to join a business that are experts in their industry have an exceptional name within their market!

The business offers an excellent learning and development plan and no industry experience required!

Description

As a Contact Centre Advisor you will be working alongside an excellent collaborative team to provide support to clients around a variety of queries they have in relation to the services the business offers.

The role will be dealing with inbound and outbound calls chasing up documentation and details required for their case.

You will be also working closely with third parties such as banks to provide an efficient and smooth process.

Profile

Previous Contact Centre/Customer Service Experience this could be from a variety of backgrounds

Exceptional communication skills and a confident telephone etiquette

Able to work under pressure and in a busy volume based environment

Passionate about delivering the best level of customer service

Able to work independently and as part of a team

Job Offer

Salary of up to £26000+ reputable law firm in Leeds+ full training provided+ excellent progression and development+ Monday to Friday 9am-5.30pm+ no shift patterns or weekends+ central location+ superb prestigious offices and facilities+ excellent benefits+ great team and culture+ immediate interview

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.