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Recruit4Staff are proud to be representing their client, a group of companies in the construction industry, in their search for a Customer Service Executive to be based from the office in South East Leeds.
What our client is offering for a successful Customer Service Executive : -
- Salary of up to £30,000 per annum
- Monday to Friday (08:30 - 17:00)
- Permanent contract
- Free Breakfast on Site, Company Team Events, Friendly Environment, Holiday 20 days + bank holidays & Pension, Competitive Pension Contribution, BBQs, Birthday Off,
The Role - Customer Service Executive :
- Responsible for managing customer service on inbound telephone enquiries as well as email and webchat
- Responding to customer email and telephone requests
- Confirming prices and processing new orders
- Up-sell orders where possible and offer alternatives
- Assist customers with their invoice enquiries
- Meet KPIs: Customer Happiness, Orders Processed, Response Time
What our client is looking for in a Customer Service Executive :
- Previous experience working in a customer service driven role - ESSENTIAL
- Accurate data processing - ESSENTIAL
- Experience working in a construction / civils / building services industry - DESIREABLE
- Administration / Computer Literacy - ESSENTIAL
- Excellent telephone manner
- Culture Driven: Unity, Team Player, Good Communicator, Upbeat and down to earth
Key skills or similar Job titles: Sales Administrator, Sales Administration, Customer Service Admin, PO Administrator Commutable From: Leeds, Wakefield, Rothwell, Wetherby, Castleford, Pontefract For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
