Customer Experience Advisor

Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based environment?

Would you like to join an organisation that have an excellent name within their market and are known for providing an excellent service to their customers?

Do you want to join a business that will provide full training and have a structured career path in place?

Then this could be the role for you!

Client Details

Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based environment?

Would you like to join an organisation that have an excellent name within their market and are known for providing an excellent service to their customers?

Do you want to join a business that will provide full training and have a structured career path in place?

Then this could be the role for you!

Description

As a Customer Experience Advisor you will be first point of contact for customers working within a professional services regulated environment providing support and guidance around the services the business offers.

You will handling incoming and outgoing phone calls assisting with a variety of enquiries ensuring service level agreements and targets are exceeded.

Profile

Previous customer service experience this could be from a range of backgrounds and the business will look at transferable skills

An excellent telephone manner and strong communication skills

Passionate about customer experience and providing the best service

Able to work under pressure in a fast paced environment

An excellent team player

Job Offer

Salary of 24000 to 26000 dependant on experience+ reputable business within the financial services Sector+ central Leeds+ full training provided+ excellent progression and development+ prestigious offices+ fab on site facilities+ great culture and team+ no shift patterns or weekends+ structured career path+ immediate interview