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Customer Experience Advisor

Page Personnel
Posted 9 hours ago, valid for 24 days
Location

Leeds, West Yorkshire LS13DA, England

Salary

£23,500 - £24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role of Customer Experience Advisor offers a salary starting at £23,500 and is open to candidates from various backgrounds.
  • Candidates should possess excellent communication skills and a passion for customer experience, regardless of prior experience in customer service.
  • The position involves handling enquiries from both new and existing clients, ensuring service level agreements are met.
  • This is a Monday to Friday role with no shift patterns or weekend work, providing a structured career path and full training.
  • The company offers a central location in Leeds and a supportive work environment with fantastic benefits.

Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career?

Or have you just finished your studies and looking to join a business which will provide full training?

Do you currently work within retail or hospitality and looking to transfer those skills into an office based role?

The business are open to all backgrounds if you are passionate about customer experience please apply!

Client Details

Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career?

Or have you just finished your studies and looking to join a business which will provide full training?

Do you currently work within retail or hospitality and looking to transfer those skills into an office based role?

The business are open to all backgrounds if you are passionate about customer experience please apply!

Description

As a Customer Experience Advisor you will be providing support to businesses handling a range of enquiries this could be new clients or existing ensuring service level agreements are exceeded.

You will be dealing with order queries and providing support and guidance alongside excellent aftercare.

The role will require excellent problem solving skills and the passion to help clients and improve the experience.

Profile

The business are open to experience we would love to hear from you!

A confident telephone manner and excellent communication skills

Passionate and enthusiastic about the customer experience

Able to work in a busy environment and to targets and deadlines

An excellent team player

Job Offer

Salary of 23500+ reputable business within the software sector+ central location in Leeds+ full training provided+ structured career path in place for all employees+ no shift patterns or weekends+ Monday- Friday 9am-5.30pm- hybrid working+ fantastic benefits+ superb offices and facilities+ excellent team and environment+ immediate interview

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.