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Customer Service/Administrator

Huntress
Posted 6 hours ago, valid for 7 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£22,000 - £26,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A large national company in south Leeds is seeking an excellent Administrator with Customer Service skills to start on Monday, 14th October.
  • The role offers a salary of £11.44 per hour and requires candidates to have relevant experience in administrative support.
  • Training will be conducted in the office for two weeks, with mandatory attendance from Monday to Friday, 8:30 AM to 5:30 PM, with no time off allowed during this period.
  • Post-training, the position is hybrid, requiring in-office attendance one day a week on Fridays, with two different shifts available totaling 39 hours per week.
  • Candidates must possess excellent PC skills, strong interpersonal abilities, and a customer-focused approach, and should be able to work under pressure with attention to detail.

*OCTOBER START*

We are recruiting for a large national company in south Leeds - if you are an excellent Administrator with Customer Service skills please apply today.

To start on Monday 14th October, training will be Monday - Friday 8.30 to 5.30 for 2 weeks in the office, no holidays or time off is permitted during the dates .

Once training is completed working is Hybrid - currently you are required in the office 1 day a week on a Friday and this a mandatory team day.

Shift One

Monday, Tuesday, Thursday Friday 10.00 - 19.00 = 8.25 hours per day

Saturday 08.00 - 14.00 = 6.00 hours

Total Hours 39.00

Days off Wednesday and Sunday

Shift Two

Monday, Wednesday, Thursday Friday 08.00 - 17.00 = 8.25 hours per day

Saturday 08.00 - 14.00 = 6.00 hours

Total Hours 39.00

Days off Tuesday and Sunday

£11.44ph

To provide administrative support relevant to the following processes:

  • Contract maintenance
  • Maintenance of the database, with daily analysis
  • Liaise with the Management Team regarding daily support activities
  • Liaise with internal and external support services to resolve daily issues affecting customers
  • Escalate issues in a timely and effective manner
  • Proactively support the business to customer delivery service
  • Provide enquiry resolution support to internal and external parties within targeted service levels
  • Distribution of daily activity reports to external service providers

All About You

  • Excellent PC skills, including MS Excel, Word and PowerPoint
  • Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
  • Excellent time management skills and ability to work under pressure to time critical deadlines
  • Strong interpersonal and communication skills and ability to communicate at all levels
  • Customer focused, with a proactive and innovative approach

Please apply today for an immediate start.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.