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Job Title: Administrator
Location: Leeds City Centre
Contract Type: Temporary (4-6 months)
Working Hours: Monday to Friday, 35 hours per week (between 8am and 6pm)
This role is fully onsite for 12 weeks then there is the opportunity for hybrid working there after - please only apply if you can commit to 12 weeks fully office-based.
DBS and credit check required!
Job Description:
We are representing a local business who are seeking a motivated and organised General Admin Assistant to join their team in Leeds City Centre. This temporary position offers a great opportunity to gain valuable experience in a busy, professional work environment.
Key Responsibilities:
Client Interaction: Respond to inbound queries and provide effective solutions, escalating more complex issues to the appropriate team when necessary.
Data Management: Ensure accurate and timely updates of client and creditor information across various systems. Handle sensitive financial data while ensuring data privacy and security.
Issue Resolution: Investigate and address discrepancies in client data or workflows, or escalate to the relevant team for further action.
Process Adherence: Follow established procedures for all tasks to ensure compliance with internal standards and the client journey.
Support for Vulnerable Clients: Recognise and appropriately assist vulnerable clients, following safeguarding protocols and referring them to additional support as required.
What We're Looking For:
Experience & Knowledge:
Previous experience in a high-volume, client-facing environment.
Experience in a regulated or compliance-driven setting is desirable.
Proficiency in Microsoft Office tools (Word, Excel, Outlook, Teams) and the ability to navigate multiple systems simultaneously.
Skills & Abilities:
Strong written and verbal communication skills.
Attention to detail and accuracy in all tasks.
Problem-solving abilities and the capacity to work through challenges independently.
Ability to manage time effectively, prioritise tasks, and meet deadlines in a dynamic environment.
Empathetic and professional approach when interacting with clients.
Comfortable working both independently and collaboratively as part of a team.
If you thrive in a role that involves problem-solving, attention to detail, and client-focused service, we encourage you to apply.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
